Sales Policy


Effective Date: December 30, 2024

At SmartScreen TVTop, we aim to provide high-quality PC parts and excellent customer service. By placing an order with us, you agree to the terms outlined in this Sales Policy. Please read this document carefully before making a purchase.

1. Product Availability

  • All products are subject to availability. While we make every effort to keep our inventory up to date, there may be instances where a product is out of stock or unavailable.
  • If an item you have ordered is unavailable, we will notify you as soon as possible and offer a substitute or issue a full refund.

2. Pricing and Payment

  • All prices are listed in U.S. dollars and are subject to change without notice.
  • The final price at checkout will include any applicable taxes, shipping fees, and other charges.
  • We accept payments through major credit/debit cards, PayPal, and other secure online payment methods.
  • Payment must be completed in full before your order is processed and shipped.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email containing the details of your purchase, including the items ordered, the shipping address, and the total cost.
  • The order confirmation does not guarantee that the items are available for immediate shipment, as orders are subject to verification and availability.

4. Shipping and Delivery

  • Shipping fees are calculated at checkout based on your location, the size of the order, and the shipping method chosen.
  • We aim to process and ship your order within 1-3 business days from the time payment is confirmed.
  • Delivery times may vary based on the shipping method selected and your location. For domestic orders, typical delivery takes 5-7 business days. International orders may take longer.
  • We are not responsible for delays caused by third-party carriers or incorrect shipping information provided by the customer.

5. Sales Tax

  • Sales tax is applied based on the shipping address provided during checkout. The applicable sales tax rate will be calculated at checkout and added to your total.

6. Returns and Refunds

  • All purchases are subject to our Refund and Returns Policy.
  • We encourage customers to carefully review their orders before making a purchase. If there are any issues with the product upon receipt, please follow the steps outlined in our Returns Policy to initiate a return or exchange.

7. Order Cancellations

  • Orders can be canceled only before they have been processed for shipment. Once your order has been shipped, it can no longer be canceled, and you must follow the return process upon receipt of the item.
  • To cancel an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request.

8. Product Warranty

  • Many of our products come with a manufacturer’s warranty. For details on the warranty for specific items, please refer to the product page or contact us for more information.
  • Warranty coverage may vary based on the product and manufacturer.

9. Limitation of Liability

  • SmartScreen TVTop is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the products sold through our website.
  • Our liability is limited to the amount paid for the specific product in question.

10. Intellectual Property

  • All content on the SmartScreen TVTop website, including but not limited to product images, descriptions, and branding, is owned by or licensed to SmartScreen TVTop and is protected by intellectual property laws.
  • You may not reproduce, copy, or use any of our content without express written consent.

11. Customer Responsibility

  • You are responsible for ensuring that the products you purchase are compatible with your system or requirements. Please review the product details and specifications carefully before purchasing.
  • We are not responsible for compatibility issues or damage caused by improper installation or use of the products.

12. Force Majeure

  • SmartScreen TVTop will not be held liable for delays or failures in performance caused by events beyond our control, including but not limited to natural disasters, acts of government, labor strikes, or technical failures.

13. Modifications to the Sales Policy

  • SmartScreen TVTop reserves the right to modify or update this Sales Policy at any time. Any changes will take effect immediately upon posting on our website.

14. Governing Law

  • This Sales Policy is governed by the laws of the state of Alabama, without regard to its conflict of law principles.

15. Contact Us

For any questions or concerns regarding our Sales Policy or to inquire about your order, please contact us at: